Every physician has said words they didn't think twice about. Words that are so embedded in the culture of medicine that they stopped registering as choices long ago. Words like "she's circling the drain." Or "we're losing her." The problem, as Dr. Rana Awdish came to understand from the other side of the bed, is not that the physicians who say them are callous. The problem is that they don't know what it means that they are saying them.
In this episode of How I Doctor, Dr. Graham Walker sits down with Rana, a pulmonologist, critical care physician, and Medical Director of Care Experience at Henry Ford Health in Detroit, to examine what medicine gets wrong about language, the body, and what it actually means to heal. Rana is the author of In Shock, a book that has changed how a generation of physicians walk into a patient's room, and After Shock, out in June, which picks up where that story left off. She nearly died as a resident physician from a catastrophic illness that left her hospitalized in the very system she had trained inside. What she experienced from that side of the bed became the foundation for a decade of research into how medical language shapes clinical outcomes, and for a specific list of words she now calls Never Words.
The conversation moves through the Never Words paper, published in Mayo Clinic Proceedings, which catalogs the phrases physicians should retire and what to say instead. It moves through the central line story from Rana's training in New York, a moment that clarified for her whose bodies medicine believes it owns and why. It moves through the harder post-pandemic reality of sitting across from a patient who thinks you are going to implant a microchip and finding, somewhere past the indignation, the one thing that actually works. And it moves through After Shock and the experience that led Rana to write it: the recognition that after surviving multi-system organ failure and ten surgeries, her healing had been entirely cognitive, and that her body, which she had spent a career treating as an object, had something to say that she had not yet been willing to hear.
Graham and Rana have both spent years thinking about the gap between what medicine promises and what it delivers. This conversation sits at the center of that gap. The argument Rana makes, quietly and with a great deal of data behind it, is that the words physicians use are not a soft skill layered on top of clinical competence. They are a clinical tool. And the culture that shaped those words is not a law of nature. It is a human construction, built by people who didn't have better options. Physicians practicing today do.
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The thread running through Rana's research, her books, and her work at Henry Ford is a set of principles that challenge some of medicine's most deeply held assumptions. These are the ones that will stay with you long after the episode ends.
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